Refund Policy
Thank you for choosing AI Torch for your cloud computing and artificial intelligence recruitment needs. We strive to provide you with the best possible service. However, we understand that situations may arise where you need to request a refund for services you have purchased. This Refund Policy outlines our guidelines for refunds on our services.
Eligibility for Refunds
Refunds are available under the following circumstances:
- Unsatisfactory Service: If you are dissatisfied with our service and have not successfully found a job candidate or a job opportunity through our platform, you may request a refund within [X days] from the date of purchase.
- Duplicate Purchase: If you accidentally make a duplicate purchase of the same service, we will refund the duplicate charges upon verification.
Refund Requests
To request a refund, please contact our customer support team at [support@email.com] with the subject line “Refund Request.” In your email, include the following information:
- Your full name
- Username or account ID
- Description of the reason for the refund request
- Proof of purchase (e.g., transaction ID, order confirmation)
Our customer support team will review your request and respond within [X business days] to inform you of the status of your refund request.
Refund Process
If your refund request is approved, we will initiate the refund process. Please note:
- Refund Method: Refunds will be issued using the same payment method used for the original purchase.
- Refund Amount: The refund amount will be equal to the original purchase price, minus any applicable processing fees or charges.
Non-Refundable Services
Certain services and products on our platform are non-refundable, including but not limited to:
- Job postings that have received applications or responses
- Featured job listings
- Premium or subscription services
Before making a purchase, please review the terms and conditions associated with each service to determine if it is eligible for a refund.
Changes to Refund Policy
We reserve the right to make changes to this Refund Policy at any time without prior notice. Any updates or changes will be posted on our website, and the date of the most recent revision will be indicated at the top of this policy.
Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at:
AI Torch
Location: Krishe Emerald, Kondapur WeWork Krishe Emerald, Kondapur Main Road,
Laxmi Cyber City, Whitefields, Kondapur, Telangana 500081
Phone No.: +91 40-71553428, +91-9705134275
Email: info@aitorch.com
By using our services, you agree to adhere to the terms and conditions outlined in this Refund Policy. We are committed to providing a fair and transparent refund process for our users.